FAQs

Yes we do! An IV infusion registered nurse can be dispatched to your preferred location, i.e. home, hotel, office, etc.

We can dispatch a nurse to your preferred location, i.e. home, hotel, office, etc. Our mobile service is available in 13 countries worldwide.

Or if you’d like to come to us, please visit us at our flagship East Midtown spa in NYC, conveniently located on East 56th Street between Park and Lexington Avenues.

We can dispatch a nurse to the broader NYC Metropolitan area, including the 5 boroughs, parts of Long Island, and Upstate New York. Internationally our areas of service are included in 13 countries worldwide.

For mobile at home IV services, feel free to use the Mobile IV Drips page here. Alternatively, you can book by calling/texting us at (646) 963-9222 or send us an email at support@mynavo.com. We would be happy to help you schedule your drip.

Yes absolutely! In most cases all you can expect to feel is slight soreness at the IV insertion site and a potential bruise. Adverse reactions to IV drips are extremely rare.

IV drip therapy uses a small catheter that is placed intravenously to enhance fluid, mineral, or vitamin availability and optimize absorption.

IV therapy bypasses the digestive system so your body can absorb 100% of the fluids, vitamins, and minerals that are administered during your session. Boosters work in a similar fashion, but are absorbed at a slower rate and may last longer. IV infusions generally last one to two weeks. IM injections may have a longer duration because the product is released more slowly into the blood stream.

We provide services for adults between the ages of 18 and 65.

A highly skilled IV nurse will establish venous access, administer the IV drip, and be present for the duration of your appointment. They will establish baseline vital signs, post-drip vital signs, and monitor you throughout the infusion to ensure your safety.

Frequency of IV therapy is determined on a case-by-case basis. We recommend no more than four IV drips per month to help balance out any vitamin deficiencies.

Give us a call at (646) 963-9222 and of our medical professionals can cater a drip to your specific needs.

IV drip therapy and vitamin injections are not recommended if you are currently pregnant, breastfeeding, or if you have severe/uncontrolled medical conditions such as kidney, liver, or heart problems. We request that you disclose any and all medications/supplements that you take any any known medical conditions. If any questions or concerns arise, please consult with our medical team.

Usually there are no side effects from receiving an IV vitamin infusion or IM booster shot. However, you may experience some stinging at the injections site and/or bruising afterwards. Major side effects are extremely rare. However, if you experience shortness of breath, hives, abnormal heart beat, chest pain or symptoms of an anaphylactic reaction (throat swelling/tongue swelling/facial swelling, trouble breathing) please call 911 and seek immediate attention at the nearest emergency room.

This depends on the kind of treatment you receive. Some IV infusions provide near instant results, others may take a few minutes to an hour to become activated. IM (intramuscular) injection take longer to absorb and therefore have more of a delayed reaction time.

Relax and enjoy the infusion in the comfort of your home/hotel. The entire infusion time ranges from about 30 to 90 minutes. You may feel the infusion as it goes in, experience a cold sensation in arm, and/or taste some of the vitamins. This is all OK!

For an IV appointment, expect a time slot of around 30-90 minutes. For a booster appointment only, COVID testing, or other diagnostic testing, expect a time slot of around 15 minutes.

Depending on your medical condition, it may still be possible to have an infusion/injection. We request that you have a medical clearance form completed. This form is available to download off of our website by clicking here. Once completed by your medical provider, please email to support@mynavo.com.

Contact us for more information about our membership plans call/text (646)963-9222 or email support@mynavo.com

IV drips are generally not covered by insurance, however, we can provide you with an itemized bill to send to your insurance provider. We cannot guarantee that your insurance provider will reimburse for the cost of the service. Contact your insurance provider for coverage information.

If you’d like us to provide a bill for your insurance, please contact our team at support@mynavo.com

Yes you can. We require a credit card on file at the time of booking to hold the appointment. Cash can be collected at the time of the appointment.

If cancelling within less than 24 hours of your appointment, we charge a $75 late cancellation fee to the card on file. If our staff cannot reach you within 15 minutes of the nurse’s arrival to the appointment location, you will be charged the full amount of the service booked. Learn more about our Cancellation Policy here.

If a nurse is dispatched and is unable to complete the IV infusion, a fee may be charged. To learn more, please see our Nurse Dispatch Fee here.

Yes, we offer concierge COVID-19 PCR testing at your preferred location or PCR testing at a pharmacy near you. For more information, visit covidclearny.com

You can call or text us at (646) 963-9222 or email us at support@mynavo.com.